Analyze customer and transaction data across payment channels.

An extensive set of reports are produced in real time within the payConcierge Biller Console and can be produced using a variety of report parameters.

 

Here are just some of the reports that are available:

Enrollment Report 

ACH Transaction Report

Credit Card Transaction Report

Credit Card Expiry Report  

Account Activity Report

Notification of Change Report
Failed Payment Report
CSR Activity Report
Automatic Payment Report

 

 

Questions? Call Us

(407) 331-5465

 

Online report access is available through the PayConcierge Biller Console. Our online reports can be generated in real‐time for a specific date range as often as you prefer. All reports are viewed in a visually rich HTML format with download capability to PDF and CSV.The browser‐based application allows authorized employees to run reports 24/7.

 

Easy access to standard reports is a key competitive advantage of the PayConcierge platform. With a large library of standard reports, and a very easy to use interface reports can be easily queried based upon your specific needs. All of our reports run in “real-time” so the information is constantly up-to-date.

 

Reporting is a great tool for transaction analytics but always having the correct tools on hand can greatly reduce the length of a call for your CSR's and also empower them to provide the best care for your customers.