Significantly Increase Your e-Payment Adoption Rates
Improve communications with payers and achieve unprecedented e-adoption rates by offering a comprehensive, automated email communication platform with PayConcierge. Our all-in-one solution provides 27 e-mail templates that can be branded by your organization. Emails can be sent to your customers automatically based on certain trigger events that you set up.
When a new invoice is uploaded to PayConcierge and the customer has an email address on file, a ‘1st reminder’ email will be sent to the customer.Your customers can access the invoice or make a payment directly from the email by clicking on the ‘View Invoice' or 'Pay Now’ button. Even the most ardent customers forget to pay a bill occasionally or misplace it. Our Customer Communications Engine e-mail notifications are designed to drive payments, generate positive customer, activity and automate payer/biller communications.